Internal Disputes Resolution Process
Each Office has its own Internal Dispute Resolution. Please contact the office you are dealing with if you require assistance.
Each Office has its own Internal Dispute Resolution. Please contact the office you are dealing with if you require assistance.
If consumers are not satisfied with the outcome of IDR, they can make a complaint to AFCA:1800 931 678 or the Privacy Commissioner who can be contacted on either www.afca.org.au or Postal address: Read More…